Hi-Eye Tech Solutions brings professional IT support, device setup, scam protection, and hands-on tech education to homes and small businesses across Starbuck and Alexandria, MN — without the runaround.
Hi-Eye Tech Solutions was built on one simple idea: people in small towns deserve the same quality tech support that big cities take for granted. Since 2006, owner Amanda Heieie has been working hands-on with cellular devices and technology, building a reputation for straight answers, practical solutions, and a genuine commitment to the people she serves.
Whether you're a grandparent trying to spot a phone scam, a small business owner who needs a reliable setup, or someone who just wants their devices to actually work — Hi-Eye is the call you make before you waste time and money on someone who doesn't know your name. We show up, we explain it clearly, and we fix the problem.
Based in Starbuck and serving the greater Alexandria area, we understand the community, the people, and the real-world tech challenges that come with living and running a business in rural west central Minnesota.
Two decades of experience working directly with cellular technology, smartphones, and the people who depend on them.
We teach real people how to recognize and stop scams — before they become a financial disaster. No jargon, no judgment.
Starbuck and Alexandria aren't just service areas — they're home. We treat every customer like a neighbor, because they are.
We don't just fix the problem and leave — we explain what happened so you're better prepared next time.
From smartphones to security cameras, from seniors learning new devices to businesses locking down their networks — Hi-Eye handles it all.
New phone? Tablet? Smart device? We get it set up right the first time — email, apps, contacts, cloud backup, and accessibility settings all configured to your needs.
Phone scams, fake tech support calls, phishing texts, identity theft — we educate you and your family on what to look for and how to stay protected from today's most common digital threats.
Slow machines, virus removal, software updates, printer setup, password recovery, and general troubleshooting. We bring your devices back to life without unnecessary upsells.
Professional surveillance camera installation for homes and businesses. Remote viewing from your phone, motion alerts, and reliable coverage so you can keep an eye on what matters most — from anywhere.
Router setup, Wi-Fi dead zone fixes, network security, and smart home device connectivity. We make sure your internet works the way it should — and that no stranger can piggyback on it.
Patient, hands-on guidance tailored to your pace. We work with seniors, newcomers to smartphones, and anyone who just wants to feel more confident using today's technology.
Point of sale setup, business phone systems, workstation configuration, secure file sharing, and ongoing support for the tech side of your business — so you can focus on running it.
Screen lock setup, two-factor authentication, account recovery, app permission audits, and privacy settings — we make sure your personal data stays yours.
If something's not working and you don't know why, we do. TVs, streaming devices, printers, smart speakers, wearables — bring us your tech headaches and we'll solve them.
No call centers. No ticketing systems. You call, we pick up. Based right in Starbuck, we serve the area as neighbors who take local seriously.
We explain what's happening in plain language. You'll always understand exactly what the problem is, what we're doing to fix it, and why.
Open 7 days a week. Tech problems don't wait for business hours, and neither do we. Reach us by phone, text, or through Facebook.
Patient, kind, and never condescending. We've built a reputation in this community for making technology feel accessible — not intimidating.
You get a straight answer on cost before we start. No surprise bills. No upsells you don't need. Just fair, honest work from someone who respects your budget.
"You can even find local resources available for mobile phone help from businesses like Hi-Eye Tech Solutions. Watch for Amanda sharing more ways to keep your phones CyberSafe!"
— Pope County Tribune, Nov. 2025
Hi-Eye has become a go-to resource in west central Minnesota for anyone who wants real tech help from someone they actually know.
Amanda walked me through setting up my new iPhone step by step. She never made me feel dumb for asking questions. I finally feel like I know what I'm doing with my phone.
My mom almost fell for one of those phone scams — the kind where they pretend to be Microsoft. Hi-Eye helped us get her phone secured and taught her what to watch out for. Total lifesaver.
Got security cameras set up at my shop and can check on things from my phone now. Professional work, no mess left behind, and the price was more than fair for what we got done.
Rooted in Starbuck, reaching across the region. If you're in Pope or Douglas County, you're in our backyard.
West Central Minnesota
Starbuck — Alexandria — Pope & Douglas Counties
On-site visits available for homes and businesses throughout the region
No waiting, no runaround. Call, text, or send a message and we'll get back to you fast — usually the same day.
Free Consultations Available
Not sure if we can help? Call or text us and describe your issue — we'll tell you right up front what to expect and what it will cost. No obligation, no pressure.
Describe your issue and we'll reach out to help.